Collect karte hain
Naam, mobile number, email, address (withdrawal verification ke liye), payment instrument details (secure gateway ke through), login history, aur play history.
LEGAL REFERENCE
Privacy Policy jo aapke liye likha gaya
mk12 mein aapka personal data aur account security hamara pehla qaidah hai. Hum samajhte hain ke jab aap JazzCash ya Easypaisa se deposit karte ho, to aapka trust...
Data encryption activeAccount verification mandatoryPayment security verifiedSupport available 24/7
Hamara privacy posture Pakistan mein
mk12 mein aap jo information share karte ho—aapka naam, email, mobile number, aur payment details—wo sab secure servers mein rehti hai. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se lein-den karte ho, to yeh platforms directly aapke bank account ya wallet se connect hote hain; mk12 seedha aapki banking credentials nahi rakhta. Hum third-party providers use karte hain verification aur fraud prevention
ke liye, lekin un sabke saath strict confidentiality agreements hain. Aapka account login information encrypted rehta hai, aur hum kabhi-bhi aapka password email mein nahi bhejte. Pakistan mein supported ilaqon mein hum local data-protection laws follow karte hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
BHAROSA KA AADHAR
Hamari credibility aur transparency
Encrypted Database
Sab player data SSL encryption mein stored rehta hai. Jab aap JazzCash ya Easypaisa se lein-den karte ho, wo transaction bhi encrypted channel se ja raha hota hai.
Third-Party Audits
Hamare systems ko independent security auditors check karte hain. Yeh audits hamari privacy aur data-handling practices ko verify karte hain.
Clear Data Retention
Hum sirf utna data rakhte hain jitna account management aur withdrawal verification ke liye zaroori hai. Account band hone ke baad prescribed time mein data delete ho jata hai.
No Selling Data
mk12 aapke personal information ko third parties ko sell nahi karta. Marketing partners ko bhi sirf aggregate, anonymized data milta hai.
Local Compliance
Jahan Pakistan ke supported ilaqon mein hum operate karte hain, wahan ke local laws follow karte hain. Aapke privacy rights hamari policy mein built-in hain.
Incident Response
Agar kabhi security breach happen ho, to hum 48 ghante mein affected users ko notify karte hain aur transparent action plan share karte hain.
SIRF ZAROORAT
Jo data hum collect karte hain vs jo collect nahi karte
Nahi collect karte hain
Biometric data, location tracking (unless aap allow karo), browsing history outside mk12, family member data, financial statements ya income details.
Cookies aur Analytics
Hum analytics cookies use karte hain taake lobby experience improve ho sake. Aap browser settings mein cookies disable kar sakte ho, lekin kuch features slow ho sakti hain.
Communication Preferences
Account settings mein aap decide kar sakte ho ke aap email, SMS ya push notifications receive karna chahte ho ya nahi.
Data Portability
Aap apne account data ka export request kar sakte ho. Hum 14 din mein aapko aapke sab personal information structured format mein de denge.
Withdrawal Verification
Payout process mein hum selfie ya ID verification maang sakte hain fraud prevention ke liye. Yeh data withdrawal complete hone ke baad 90 din mein delete ho jata hai.
International Transfers
Jab aap international payment option use karte ho, to banking regulations ke tahat third-party processors ko required data share hota hai. Yeh secure aur lawful hai.
ACCOUNT SAFETY
Hamara privacy-first design
Two-Factor Authentication
Login mein 2FA on kar sakte ho. Mobile OTP ya...
Session Timeout
Aapka session 30 min ke bad automatically lock ho jata...
Device Verification
New device se first login mein email verification maanga jata...
Payment Method Tokenization
Jab aap JazzCash ya Easypaisa se deposit karte ho, to...
Withdrawal Address Whitelisting
Payout sirf us bank account ya mobile wallet ko ja...
Privacy-Focused UI
Account balance aur transaction history sirf aapke logged-in session mein...
Privacy ke barey mein aksar puchey jane wale sawal
Bilkul nahi. Jab aap deposit karte ho, to aap directly JazzCash ke liye authenticate hote ho. mk12 ko kabhi-bhi aapka wallet credentials nahi milte. Hamare pass sirf transaction confirmation aur balance update milta hai.
Active account chalti rahe, to data rakhta hai. Account permanently close karney ke baad, hum aapke personal data 12 mahiney mein delete kar dete hain—except jo data legal ya tax reasons se rakhna padta hai.
Nahi. Withdrawal request mein aap apna registered Easypaisa number enter karte ho. mk12 payment processor ke through transaction bhejta hai. Paise seedha Easypaisa wallet mein aa jaate hain, mk12 ke through nahi.
Data Deletion request ke liye [email protected] ko likhna padta hai. Hum account closure aur data deletion ka full process follow karte hain. Legal holds hain to 90 din lag sakte hain, warna 30 din mein ho jata hai.
Nahi, unless aap explicitly location access dey dein. Hum IP address dekh sakte hain fraud detection ke liye, lekin real-time location tracking nahi karte. Aap app settings mein location permission control kar sakte ho.
Sirf tokenized reference rehta hai—aapka actual card number nahi. Har SadaPay transaction ke liye unique secure gateway use hota hai. Card details encrypted hote hain aur third-party payment processor handle karta hai.
Payout process mein identity verification zaroori hota hai—aapka account security aur AML compliance ke liye. Yeh documents sirf verification ke liye store rehte hain, phir secure server pe encrypted rehte hain. Withdrawal 90 din baad delete ho jaate hain.